Penny Hock - Administrative Professional

Introduction: Professional, accurate, and affordable! I am a customer service specialist, a former work from home Private Detective and current Business Owner and have been an Administrative Professional for most of my adult life. I am adept at all Microsoft Office products, a whiz at typing and data entry, and as a work at home professional for the last twelve years, I am accustomed to tight deadlines, serviceability accountability, flexibility, and accuracy. As a licensed Insurance Fraud Investigator I am familiar with legal and medical terminology, expectations on both legal and business sectors, and have run and managed my own Event Staffing business for 2.5 years. I am accustomed to writing and editing professional reports, training and management, and fast response times with a dedication to completing objectives timely. I have written and edited dozens of Employee Handbooks and am able to provide advice and counsel on Addendums, Amendments, and vocabulary clarification for compliance purposes. My administrative expertise and background includes the following: • Executive Level Administrative skills including typing 75+wpm • Legal, Medical and Investigations terminology and expectations • Bachelor of Science in Criminal Justice • Associates of Arts in Pre Law • Work Comp and Legal knowledge • Office Management • Strong interpersonal, analytical and communication skills • Customer sales and service specialist • Critical Thinking • Exceptional writing skills. I understand working within one's budget and guarantee professional work at an affordable price.