FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For Carpet cleaning we have standard prices for specific spaces, like $79 for two rooms cleaned. The other services are too variable to determine the extent of saturation and what will be needed to restore the area to safety.
- What is your typical process for working with a new customer?
First is personal conversation to determine the severity of the inquiry. Emergency services means flooding can be happening and we want to ensure the client is safe and set a plan in motion to reach their location as quickly as possible.
- How did you get started doing this type of work?
I have been working in construction since I was in college and was lucky enough to run into a very supportive franchise opportunity that matched my skills with the largest restoration company in the world. A real win win for all of us.