FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Flat rate pricing per job (not hourly). Military / senior discounts (15% off).
- What is your typical process for working with a new customer?
Generally, we like to come out to the home before giving a price, as sometimes it's hard to tell what we are getting into just by a customer's online description. We come out and take a look to determine the material needed and how much labor is involved. Then we write up a full contract with all customers, where we agree on a price and terms of payment. We go over the contract with the customer and answer any questions. Signature is required on all contracts prior to starting any work.
- What education and/or training do you have that relates to your work?
3rd generation general contractor, master plumbing and heating journeymen, and union carpenters.