Orange Pen Design Company
Orange Pen Design Company

Orange Pen Design Company

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Additional services
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Introduction: Yeison Martinez Custom Furniture & Home Accessories has plenty of experience in building & repairing furniture pieces with the utmost quality and care. Not only are we keen to details, but we tend to be a perfectionist when it comes to making clients happy! We value great relationships and live by the golden rule in servicing YOU genuinely. The quality in our craftsmanship is non-negotiable, but we maintain open communication on the furniture or repairs created for our clients. We offer full customer satisfaction and high quality services. I am passionate about what I do and take great pride in our attention to detail when building and repairing furniture. We use quality material to make any custom furniture or repair have longevity for your home. We also provide complementary design services if your on the fence with your design style.
Overview

Hired 21 times

Background checked

1 employee

12 years in business

Payment methods

This pro accepts payments via Cash, Credit card, and Square cash app.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2019

Featured Projects

98 photos

  • Before & After

    Furniture Refinishing

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Great 4.8

24 reviews

5
92%
4
4%
3
0%
2
4%
1
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pro avatar
Alan p.
Apr 19, 2018
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Hired on Thumbtack

Hired on Thumbtack

Details: No existing plans, but have a good idea of what I want • As recommended by carpenter • No, I will need the carpenter to provide the wood • Paint

Custom Furniture Building
pro avatar
Sherri f.
Jan 28, 2019
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Hired on Thumbtack

Hired on Thumbtack

Details: No existing plans, but have a good idea of what I want • As recommended by carpenter

Custom Furniture Building
pro avatar
Ana V.
Feb 17, 2019
·

Hired on Thumbtack

Hired on Thumbtack

Details: No existing plans, but have a good idea of what I want • As recommended by carpenter

Custom Furniture Building
pro avatar
Giovana S.
Jun 26, 2017
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Hired on Thumbtack

Hired on Thumbtack

When I found out about Yeison's company, I reviewed his website and was impressed with his previous work. I would describe his craftsmanship as a cross between modern art and functionality. He is an amazing craftsman and very different from the run-of-the-mill woodworker. Once I hired him for the job, he sat down with me for a long time to try to understand what I wanted. He then upgraded my ideas with some very innovative ideas of his own concerning materials that added depth, lighting and texture to the piece. In the end, he delivered an amazing media cabinet that is unique, beautiful, functional...a work of art. I am extremely pleased with the quality of his work and the value of his work. Some qualities that I admire in Yeison is his attention to detail, responsiveness and absolute professionalism. I will, undoubtedly, use his company over and over again. I give Yeison my strongest recommendation.
Custom Furniture Building
pro avatar
Wendy S.
Oct 24, 2017
learn how to run a business!
Orange Pen Design Company's reply
Out of courtesy for the client I will keep this customer anonymous. However, several consultations were made to determine and define the customer's project details. Addditionally, multiple designs were sketched to illustrate the custom built-in piece. Once a design was finalized and agreed upon, a sample of the wood material and finish was shown to the customer for final approval. In the end, on installation day the customer didn't like the choice of wood and stain finish (chosen by the customer) and wanted a full redo of the project at our expense. We came to an agreement that this project was not a good fit for the both of us. So, I decided to extend the courtesy of offering a full refund to the customer and cut my losses. I have recognize that I failed in meeting the projects timeline (due to Hurricane Irma) and understand the customer's frustration in not having their custom built-in piece, but if the proper procedures were followed to build this piece even with the sample approval. I cannot spend more on new materials and labor because the customer had a change of heart on installation day. As a result, I hope our prospective customers look at our past client reviews and see the professionalism underwhich we operate. Thank you for taking the time to read our response.
Custom Furniture Building
Credentials
Background Check

Yeison Martinez