ALL STAR SERVICE & CLEANING CORP

Good night beth. We are really sorry for your disagreement. We provide a guaranteed service, we work hard so that the customer is always satisfied, if you check our reviews you will notice that our customers have received a very good service. 90% of our customers live in Singer Island luxury condominiums and we know what a demanding customer is. As you say, our service is guaranteed and if you believe that we must correct something, we are ready to do it. Take the opportunity to remind you, that you request a regular cleaning service, this service is for homes that maintains a frequent cleaning every month or every 2 weeks, the conditions in which your house was, you needed to hire a deep cleaning service and you did not request it. Also want you to understand that your Christmas tree is on the outside of your apartment releasing its pine needles, therefore every time people enter or leave they will carry the small leaves in their shoes, In this way you will understand that it is impossible for the interior of your house to remain free of pine needles. You should know that your husband and the other household members asked our cleaner that did not move suitcases and other objects that made cleaning difficult and are not part of a regular cleaning. The grime mentioned in the counter of her kitchen was really stuck, 3 different products were used and the grime did not come out, her husband told our cleaner that he had tried it, and he had not been able to remove it, the last time he tried to remove the dirt from the kitchen, he almost set it on fire.