Lisa, Encore never intends to be misleading. Unfortunately, there is not a way of including the registration fee on the initial quote for music lessons. I am given two choices- quote an hourly rate or total cost. Since music lessons are different than a lot of services offered on Thumbtack in that it includes an ongoing, monthly cost, the way in which Encore has determined to quote its service is by the single lesson price. In some cases, a student will want 30 min. lessons- we quote $27 (the actual value is $27.50, but I am unable to add cents to the quote). Others want 60 min. lessons which we quote at $50/lesson. We always include our website link in each quote and encourage potential clients to look at our reviews, policies, and pricing which includes the information about the registration fee since the number of characters in each quote is limited by Thumbtack. In some cases we waive our registration fee, but in this case, the client did not ask for that. She simply informed us she was no longer interested in taking lessons. I was surprised by the client's response since the investment for 6 months of 30 min. lessons is $660 and it did not seem that the $25 "surprise" would have been significantly prohibitive. Encore also does not quote $0.00 for the initial complimentary lesson we offer everyone through Thumbtack which has a value that exceeds the registration fee.