Floor Coverings International, Winter Garden

Winter Garden, FL

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About this pro

How does your service stand out?

We are a mobile flooring showroom that comes to your home with over 3,000 flooring samples. We provide a free in-home estimate with personal service and manage your project from start to finish. We offer top quality products at competitive prices with no hidden charges. We have a reputation for excellent customer service. With us you are not just a number and you can have confidence your job will be completed professionally and to your satisfaction.

What do you enjoy about the work you do?

It is our job to bring inspiration to your door and flooring to your feet. We love seeing homes being transformed and the happiness that it brings our customers.

Location

Winter Garden, FL 34787

Times hired on Thumbtack

11

Reviews

8 Reviews
  • Ruth K. Jul 8, 2016
    Floor Installation or Replacement
    Verified Review
    The job has not yet been completed but the purchase and sales process were enjoyable.
    Penny K. Jul 23, 2016

    Thank you Ruth!

  • Zizi P. Jul 4, 2016
    Floor Tiling
    Verified Review
    Job is well done. Kent is a honest business man and we will definitely rehire him for the next project. Excellent product and crew.
    Penny K. Jul 23, 2016

    Thank you so much for your business!

  • Barbara D. Jun 1, 2016
    Floor Installation or Replacement
    Verified Review
    Top quality products... skilled and trustworthy installer ..owners made the entire process easy and enjoyable. Highly recommend
  • Faye H. Apr 20, 2016
    Flooring
    Verified Review
    Professional. Installation went well. Finished job in 3 days.
  • Pat C. Dec 24, 2015
    Carpet Installation
    Verified Review
  • Michelle M. Dec 6, 2015
    Glad we chose Floor Coverings International to install hardwood floors in our home. Kent was a joy to work with, and our new hardwood floors look great!
  • Katheryn S. Dec 3, 2015
    By my own admission, I am rather picky and meticulous, so hiring anyone for a home improvement project is a bit stressful. But, after seven years it was time to get rid of some of the "builder special" carpet and tile in our home and replace it with hardwood. After spending several months (that's right, months) looking at options, reading reviews, and meeting with providers, I finally settled on Floor Coverings International. I couldn't be happier with the decision. Kent was very helpful and patient as my wife and I looked through the many wood options available, providing us sample after sample until we found just the right product. He offered several great ideas and some excellent advice - both in terms of looks and functionality - that really worked out well. His price was very competitive: not the cheapest, but considering the quality of product and workmanship it was by far the best value. Once we made the decision on what we wanted, the installation process got underway quickly. The first day was dedicated to tearing out the old carpet and tile and preparing the concrete floors. The workers were excellent about containing the mess - tearing up tile is hard, dusty work - and did the job quickly and professionally. The hardwood installer was second-to-none. A true craftsman that took pride in his work. The job wasn't rushed, and attention was paid to the details. Several times during the installation, he would point out something he had done (a tricky cut or difficult transition) and say "see how I did that there...doesn't it look great?" He was right, it did! Just as importantly, it was a pleasure to have him in our home. After just a few days, when the job was done, our kids were actually sad to see him go! To top it all off, both Kent and the installer independently made it a point to stop by a couple days after the job was completed to check and make sure we didn't have any issues or concerns, and to answer questions. It was great to work with a company that takes pride in their work and treats their customers so well. The end product not only meets our expectations, but exceeds them. It is the best looking hardwood floor I've seen in any home. My wife and I have both commented several times that we regret waiting so long to do it! This experience was so positive, we're already thinking about what to do with the floors in other parts of our home. I wouldn't hesitate to recommend these guys to friends and family.
  • Brant H. Dec 1, 2015
    Floor Coverings International and the owner Kent Keoppel were incredible to work with on our commercial project. The consultation was free, responsiveness was quick and the final product was installed perfectly. Enjoyed working with them so much that they I am looking to use them again for another project. Great company, honest owner.

Q&A

What is your typical process for working with a new customer?
We come to the customer location with a mobile showroom filled with over 3,000 samples of all types of flooring including hardwood, tile, luxury vinyl and laminate. Our on-site design consultation is complimentary. While there, we measure and assess the scope of the project, show samples of products the customer is interested in and give a quote that includes everything needed to finish the job -- no hidden costs! We manage the project from start to finish to ensure the job is done right and to the customer satisfaction.
What types of customers have you worked with?
We do both residential and commercial work.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure they carry full liability and workers' compensation insurance. Also, make sure they are installing first-quality product that carries the full manufacturers' warranties, and using experienced, qualified installers. Ask about the warranty on installation in addition to the manufacturers warranty -- we offer a 2 year warranty on installation.
What questions should customers think through before talking to professionals about their project?
Not all flooring companies are alike in terms of quality and service when it comes to product, installation and follow-up after the job. We don't want our customers to be negatively impacted by these practices so we strive to excel in all of these areas.