Hired 62 times
10 years in business
(Central Time Zone)
8:00 a.m. to 8:00 p.m.
Credit card, Cash
Photos and Videos
49 photos and 1 video
ready to start on a Monday morning and was told needed to rebid. Price went up 150%. Needless to say no work will be performed by them.Feb 28, 2019Verified
Juan and his crew were very professional from start to finish. We had a clear understanding of the process and Juan as the project manager made sure he knew what we wanted to accomplish. The price was worth a job well done and Juan made sure everything was done to our satisfaction. We even spoke with the owner because he also wanted to make sure we were happy and we were! Dont hesitate!! Call 5 Star Painting and ask for Juan!Feb 28, 2019VerifiedFive Star Painting of Dallas's reply
Thanks so much for the positive feedback, Jheri! We are committed to 5 star quality on every job. Is there anything we could have done better to earn a 5 star review? It was wonderful doing this project with you.
Their process is very professional but results were disappointing. After two attempts roller marks were still visible on ceiling.Sep 10, 2018Verified
Have not received a bid after two weeks after inspection very disappointedJul 13, 2018Verified
I solicited four bids to paint the interior of my condo. JP came out and measured. He was able to give me a quote on site which was not the case with the other three. He was personable and professional. The day of—Geovany and his team showed up. The painters did an excellent job—no drips, no spills. Got everything done in one day. Will definitely use them again and would recommend them to anyone. Thanks guys!Jun 19, 2018VerifiedFive Star Painting of Dallas's reply
Thank you so much for the positive feedback and recommendation, Julia! We are committed to making sure our customers have five star level satisfaction. We loved working with you and look forward to projects in the future!
- What should the customer know about your pricing (e.g., discounts, fees)?Each job is different, so in order to give you the most accurate price - we need to know the full scope of the work. This means things like how much area needs to be taped off, what the actual surface area of your space that needs to be painted is (because square footage of room doesn’t equal square footage of painted area!), and the color and condition of your walls.
- What is your typical process for working with a new customer?We meet and I provide a free on site painting estimate. Once the customer approves our quote, a Five Star representative Salesperson or Production Manager gets in touch with the customer to schedule the work. We walk through and make sure we’re on the same page (e.g. colors, # of coats, and the daily schedule) and identify any issues ahead of time. We check our jobs daily and make ourselves available to our customers for any issues that may arise. At job completion, we walk around again with the customer to ensure that they are completely satisfied with the final product. At that time we request final payment. All unused paint will be left for the customer.
- What education and/or training do you have that relates to your work?Each five star painting pro is highly trained and skilled - we make sure the work is done professionally every time!