911 Wildlife

Plano, TX

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About this pro

911 Wildlife provides fast, affordable and humane wildlife removal for Dallas/Fort Worth and the surrounding areas.

Location

Plano, TX 75075

Background check

Complete

Years in business

11

Times hired on Thumbtack

9

Reviews

7 Reviews
  • Sara C. Apr 21, 2016
    Rodent and Animal Removal
    Verified Review
    Bonnie gave me some helpful advice over the phone - I will go back to 911 Wildlife with any other wildlife problems in the future!
  • Kim K. Apr 9, 2016
    Rodent and Animal Removal
    Verified Review
    Great experience, they were prompt, knowledgeable, thorough and great follow up.
  • Vivek S. Apr 9, 2016
    Rodent and Animal Removal
    Verified Review
    Great service, humane treatment, detailed invoice that explains each step of what they do. Does not make extravagant promises with meaningless warranties
  • Justin B. Mar 30, 2016
    Rodent and Animal Removal
    Verified Review
    Their solution was very practical. Our rep Taylor was a huge help, down-to-earth, efficient and available for follow-up. The 10 yr guarantee was a selling point for us. Highly recommend.
  • THOMAS R. Mar 21, 2016
    Rodent and Animal Removal
    Verified Review
  • Lisa L. Jan 28, 2016
    Rodent and Animal Removal
    Verified Review
  • Marla H. Oct 25, 2015
    911 Wildlife helped me get squirrels out of my attic. Kind, smart, and very helpful. Definitely the people to call when urban wildlife is causing any problems.

Q&A

What is your typical process for working with a new customer?
First, we schedule an inspection to identify the holes that animals are using to enter the home. Then we provide the customer with a written quote based on the number of entry holes. If the customer approves the quote, we humanely evict the animals using a one-way device that's installed on the primary entry hole. We permanently exclude the animals by sealing any other entry holes with flashing and/or heavy-gauge welded wire mesh. We guarantee our work to keep animals out for a minimum of 10 years.
What education and/or training do you have that relates to your work?
I am a Texas Parks & Wildlife Certified Master Naturalist, Texas A&M Urban Wildlife Management Instructor, Texas Dept. of Agriculture Continuing Education Instructor and Texas Dept. of State Health Services Continuing Education Instructor.
What advice would you give a customer looking to hire a provider in your area of work?
Be sure to ask these two questions: 1. Does the company use traps? (If the answer is yes, that's a red flag. Using traps is an outdated, inefficient way to deal with wildlife problems. 911 Wildlife doesn't use traps of any kind.) 2. Does the company guarantee its work? (If the answer is no, that's another red flag. 911 Wildlife guarantees its work for 10 years.)