About this pro
Bonnie gave me some helpful advice over the phone - I will go back to 911 Wildlife with any other wildlife problems in the future!Apr 21, 2016Verified
Great experience, they were prompt, knowledgeable, thorough and great follow up.Apr 9, 2016Verified
Great service, humane treatment, detailed invoice that explains each step of what they do. Does not make extravagant promises with meaningless warrantiesApr 9, 2016Verified
Their solution was very practical. Our rep Taylor was a huge help, down-to-earth, efficient and available for follow-up. The 10 yr guarantee was a selling point for us. Highly recommend.Mar 30, 2016Verified
THOMAS R.Mar 22, 2016Verified
Photos and Videos
- What is your typical process for working with a new customer?First, we schedule an inspection to identify the holes that animals are using to enter the home. Then we provide the customer with a written quote based on the number of entry holes. If the customer approves the quote, we humanely evict the animals using a one-way device that's installed on the primary entry hole. We permanently exclude the animals by sealing any other entry holes with flashing and/or heavy-gauge welded wire mesh. We guarantee our work to keep animals out for a minimum of 10 years.
- What education and/or training do you have that relates to your work?I am a Texas Parks & Wildlife Certified Master Naturalist, Texas A&M Urban Wildlife Management Instructor, Texas Dept. of Agriculture Continuing Education Instructor and Texas Dept. of State Health Services Continuing Education Instructor.
- What advice would you give a customer looking to hire a provider in your area of work?Be sure to ask these two questions: 1. Does the company use traps? (If the answer is yes, that's a red flag. Using traps is an outdated, inefficient way to deal with wildlife problems. 911 Wildlife doesn't use traps of any kind.) 2. Does the company guarantee its work? (If the answer is no, that's another red flag. 911 Wildlife guarantees its work for 10 years.)