What is your typical process for working with a new customer?
First, we schedule an inspection to identify the holes that animals are using to enter the home. Then we provide the customer with a written quote based on the number of entry holes. If the customer approves the quote, we humanely evict the animals using a one-way device that's installed on the primary entry hole. We permanently exclude the animals by sealing any other entry holes with flashing and/or heavy-gauge welded wire mesh. We guarantee our work to keep animals out for a minimum of 10 years.
What education and/or training do you have that relates to your work?
I am a Texas Parks & Wildlife Certified Master Naturalist, Texas A&M Urban Wildlife Management Instructor, Texas Dept. of Agriculture Continuing Education Instructor and Texas Dept. of State Health Services Continuing Education Instructor.
What advice would you give a customer looking to hire a provider in your area of work?
Be sure to ask these two questions:
1. Does the company use traps? (If the answer is yes, that's a red flag. Using traps is an outdated, inefficient way to deal with wildlife problems. 911 Wildlife doesn't use traps of any kind.)
2. Does the company guarantee its work? (If the answer is no, that's another red flag. 911 Wildlife guarantees its work for 10 years.)