FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
To be determined based on size, type and volume of work requested.
- What is your typical process for working with a new customer?
I am very personable, professional, hands-on, and easy to work with...I value each & every customer. 1) Each new customer is contacted immediately via telephone, text or email (customer preference) to briefly discuss the type of work/service requested, timelines involved & turnaround. 2) A 1-hour, one-on-one consult is then scheduled to meet & greet my new client, to collect documents, material or other details relative to the project. 3) During this meetup, relationships are formed, in depth details are gathered & both parties sign off on an 'Agreement of Understanding' regarding completion of the project. 4) The client 'must' sign off on any/all work 'Drafts' before 'Final' work product is submitted for print.
- What education and/or training do you have that relates to your work?
A Bachelor's degree in Accounting & a Masters in Business Administration. Also possess 20+ years administrative, executive & operational management, accounting & technical writing skills.