Steam Pro Carpet Cleaners
About this pro
Steam Pro Carpet Cleaners are truly the best in NYC. Robert and his team are fantastic and their work is top notch. First off, they are extremely professional. Speaking with Robert and making an appointment was very easy (if you leave a voice mail message, he will get back to you...if you e-mail, he will respond...GREAT SERVICE.) He also gave me a quote on the phone for what we wanted to have done. He described the services and length of time everything would take. The work was so well done and THEY STICK TO THEIR QUOTE. Our sofa looked great and our carpet came back looking practically brand new. LOOK NO FURTHER...USE THESE GUYS FOR YOUR CARPET AND FURNITURE CLEANING. Seriously, you will not be disappointed....Nov 18, 2015
An apartment renovation coated my large sectional couch with dust from drywall and wood sanding, so much that I thought it would never recover. I was happily surprised. I was also VERYhappy with the total professionalism Robert brought to the job. A nice guy, too.Nov 13, 2015
Robert and his crew are the best! They get everything from coffee to spit up out of our carpets and rugs, and I have recommended them to all my friends!Nov 9, 2015
Came on time, EXCELLENT service. My dog peed on the carpet after it was cleaned and he redid the cleaning with a smile. Couldn't be happier. Every vendor should be as professional and good as Steam Pro.Nov 9, 2015
We have been very happy with Steam Pro. We've had an ongoing problem with one of our cats soiling a large and valuable carpet, so we call on Steam Pro a lot (!). They have not been able to completely remove the scent -- that may be impossible -- but I feel confident they do their best, and the carpet looks like new. They are usually able to do the job in a couple of weeks' time.Nov 9, 2015
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?We only provide pricing for deep cleaning services. We do not offer different levels of pricing, the item is either cleaned properly or I avoid it. Here is a price list of our most common items: 1 Room Carpet Cleaning - $149 2 Rooms Carpet Cleaning - $270 Each additional room is $135. Wool is $202.50 per room Sofa Cleaning - $154 Love Seat Cleaning - $132 Chair Cleaning - $88 Wool Area Rug Cleaning - $3 per square foot plus $40 pick up charge. Call us and ask for a free phone quote. You will receive a guaranteed price right over the phone.
- What is your typical process for working with a new customer?I feel we differ from most of our competitors by how honest we approach new clients. Many companies are so quick to promise the world to a client only to later disappoint that same client because they cannot deliver. Some companies quote low and over promise just to get in the door only to later increase the price and give excuses why the final look of the carpet or furniture looks so poor. We'll give you a guaranteed price over the phone (I can't promise that it'll be the lowest but it'll be fair and honest) and provide an honest level of where your expectations should be prior to the cleaning. If the carpet or upholstery will look like new, we'll happily tell you. If the cleaning will not remove some stains, we'll give you the bad news prior to taking your money and wasting your time. All of our current clients appreciate this about us and I know that all you new clients will too.
- What education and/or training do you have that relates to your work?I've been cleaning carpets and upholstery for 13 years. It's how I started my career and proudly how I'll always earn my living. I'm IICRC certified and I've cleaned every fine fabric and strange stain imaginable. I'm an expert in my field.