FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We only provide pricing for deep cleaning services. We do not offer different levels of pricing, the item is either cleaned properly or I avoid it. Here is a price list of our most common items: 1 Room Carpet Cleaning - $149 2 Rooms Carpet Cleaning - $270 Each additional room is $135. Wool is $202.50 per room Sofa Cleaning - $154 Love Seat Cleaning - $132 Chair Cleaning - $88 Wool Area Rug Cleaning - $3 per square foot plus $40 pick up charge. Call us and ask for a free phone quote. You will receive a guaranteed price right over the phone.
- What is your typical process for working with a new customer?
I feel we differ from most of our competitors by how honest we approach new clients. Many companies are so quick to promise the world to a client only to later disappoint that same client because they cannot deliver. Some companies quote low and over promise just to get in the door only to later increase the price and give excuses why the final look of the carpet or furniture looks so poor. We'll give you a guaranteed price over the phone (I can't promise that it'll be the lowest but it'll be fair and honest) and provide an honest level of where your expectations should be prior to the cleaning. If the carpet or upholstery will look like new, we'll happily tell you. If the cleaning will not remove some stains, we'll give you the bad news prior to taking your money and wasting your time. All of our current clients appreciate this about us and I know that all you new clients will too.
- What education and/or training do you have that relates to your work?
I've been cleaning carpets and upholstery for 13 years. It's how I started my career and proudly how I'll always earn my living. I'm IICRC certified and I've cleaned every fine fabric and strange stain imaginable. I'm an expert in my field.