FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
- $40.00/hr per moving specialist- Background checked - $35.00/hr for 24 ft moving truck- Company owned and insured - Only a 1 hour minimum, pro-rated by the minute after that - 100% Satisfaction guarantee - 100% fix/replace policy - Fully licensed and insured - All major credit cards accepted on site
- What is your typical process for working with a new customer?
After our initial conversation in regards to learning about your move, we work via a two part process to ensure that your move goes as smoothly as possible. After building your personal move profile into our system, the next step will be to send you a virtual online inventory. This quick inventory is filled out to best of your ability and helps us come prepared for each unique job. After the inventory is complete we immediately follow up with with your personal move estimation. A that point you are able accept right online to lock in your preferred date and time. Your acceptance is always no obligation and no penalties would be accessed if you should choose to change your move date or time.
- What education and/or training do you have that relates to your work?
All of our movers are certified via an online training course accompanied by a 60 Day On The Job probationary training program.