FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
my standard antivirus removal and system clean up is $40.00 any hardware replacement of upgrade is $ 40 for desktops and $60.00 for laptops to diagnose a problem is $20.00
- What is your typical process for working with a new customer?
introduce myself and try to understand that I am here to help. my them feel comfortable with me working on their precious computers
- What education and/or training do you have that relates to your work?
I am Comptia A+ Ce certified technician which I have to renew every three years with a test or a higher certification