FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
4.) Do you have a standard pricing system for your services? o We offer fair and competitive pricing. o Each project is unique and we quote based on the specific needs of the project.
- What is your typical process for working with a new customer?
1.) What is your typical process for working with a customer? o Once we connect and listen to your plans, we set an appointment to meet. o Together, we visit the site and assess what the job entails. Then we discuss your desires and how that can best be accomplished. o We prepare a comprehensive itemized scope of work plan and a written cost assessment. o We then meet with you to fine tune the project and once the plan is accepted, a written contract is signed, a deposit is made and the job is scheduled to be completed as agreed. Please note: All contracts come with a written guarantee of customer satisfaction and a specific warranty on materials and labor.
- What education and/or training do you have that relates to your work?
2.) What educational and/or training do you have that relates to your work? o Marlboro Renovation Services, LLC is a Class A General Building Contractor serving the Hampton Roads community offering renovation, restoration, new construction, and specialty services that have earned us a reputation for integrity of service and value added. o Collectively we bring over 100 years of residential and commercial construction expertise to your project. o We have Seasoned Craftsmen (Carpenters, Roofers, Framers and Millwork experts).