FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For certain tasks I do have a flat rate pricing system but as a handyman I get requests for such a varied list of projects that I mostly look to build an estimate based on the scope of work. Sometimes it's hourly, sometimes flat rate, but most often it's by the job.
- What is your typical process for working with a new customer?
I like to get a complete understanding of the customers needs, communication preferences, and schedule. Then I do my best to meet those needs in a timely fashion. My ultimate goal is to establish a long term working relationship with each new customer based on trust and overall satisfaction.
- What education and/or training do you have that relates to your work?
I am a monthly subscriber to "The Family Handyman" magazine, I regularly consult with other pro's in many different fields to learn additional knowledge or new "tricks of the trade" and I am a regular shopper at both Lowes and Home Depot which helps me stay up to date on the latest home improvement technology and tools.