FAQs
- What is your typical process for working with a new customer?
Kaptivate Media goal for every client is to have the most productive experience with our team. Each client will be assigned a project manager, that project manager will make sure the client recieves a client intake form. The purpose of this form is to get all of the details in regards to the assigned work. Once form is complete the client manger will call for a interview to verify details and give projected completion time . Proofs of project will be sent to client for approval. Once client is satisfied with work. Master copies will be released to client and a review document will be emailed out for referrals.