FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
There are 2 types of services we offer. A charter type service and a round trip or point to point service. Limousines and party buses prices are based mostly on the date, the weekends, Friday and Saturdays, being the busiest are the most expensive days of the week. A charter type service means that you are renting the vehicle for a specified amount of time say for a wedding or a night out on the town bar hopping etc. The vehicle will stay with you the entire time you charter it for and the vehicle will not be used for any other services but yours so you can bring whatever you wish on board of the vehicle for your entertainment and refreshments. A round trip or point to point service is a service we offer in which the vehicle picks you up at a desired location of your choosing and drops you off for your night on the town etc. Then the vehicle will return at your designated time and pick you up and return you back to a place of your choosing at the end of your trip. Standard pricing for each service is available depending on your type and size of vehicle. No need to fear because we price match the competition for similar buses and services.
- What is your typical process for working with a new customer?
We try and figure out what tone our clients are trying to set for their group or party. Weather it be corporate, your wedding, airport transportation, birthdays or the bachelorette/ bachleor parties last fling, we always try to help our customers plan to make it the best experience with the best transportation company they have had.
- What education and/or training do you have that relates to your work?
We have been in the entertainment business helping clients create the experience of a lifetime for over 15 years and have been servicing our transportation customers for over 6 years with over 100 5 star reviews. We have Performed over 500 weddings and perform dozens of services per week for our customers. Our owner has been a personal driver and limousine bus driver for years prior to starting the limousine company Surreal Limo and Party Bus company. We have attended many events correlated to transportation customer service industry and receive accolades for all our affiliate companies we work with.