Local Garage Doors - East Bay

Danville, CA

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About this pro

How does your service stand out?

One of the many things that make Local Garage Doors better than all other Garage Door Companies is that we train all of our technicians to strive for perfection; therefore, you can always expect excellence. We pride ourselves in providing same day service, and we also offer 24/7 emergency service.

What do you enjoy about the work you do?

In the Garage Door Industry, peoples cars get trapped into their garages quite frequently due to their Garage Door Springs breaking. I truly enjoy helping these Customers get their cars out of their garages so they can continue to enjoy their day.

Location

Danville, CA 94526

Background check

Complete

Years in business

29

Number of employees

11

Times hired on Thumbtack

24

Reviews

17 Reviews
  • Sina E. May 18, 2017
    Garage Door Repair
    Verified Review
    Very friendly and efficient.
    Tyler M. Jun 7, 2017

    We great appreciate your rating and review. I'm glad you enjoyed our work.

  • Mario Y. Mar 30, 2017
    Garage Door Repair
    Verified Review Updated
    Excellent Customer Service
    Local Garage provided customer excellent service by responding timely and arriving within 1.5 hours of my call. They diagnosed and repaired my garage within 30 mins at a reasonable price. I would highly recommend this company to anyone looking to repair their garage.
    Tyler M. Mar 30, 2017

    Thanks for the great rating and review. We appreciate your business and your feedback! Have a great day.

  • Verified Review Original
    Excellent Customer Service
    Local Garage provided customer excellent service by responding timely and arriving within 1.5 hours of my call. They diagnosed and repaired my garage within 30 mins at a reasonable price. I would highly recommend this company to anyone looking to repair their garage.
  • Vince L. Feb 11, 2017
    Garage Door Repair
    Verified Review Updated
    Efficient, Courteous, and fair prices
    Local Garage Door replaced the broken spring for my garage door a few months ago They were prompt, efficient, and very courteous. Pricing was very fair. A good vendor to do business with.
    Tyler M. Feb 11, 2017

    Thanks for the great rating and review Vince. I'm glad we exceeded your expectations. Have a wonderful day.

  • Verified Review Original
    Changed broken garage door spring
  • Hari H. Nov 1, 2016
    Garage Door Repair
    Verified Review
    Dissatisfied
    Gave us a low quote to get in the door. Quoted very high on arrival. We rejected the quote. Immediately got a 20% off offer. Didn't have grease to apply after the job.
    Tyler M. Nov 1, 2016

    Hello Hari, thanks for taking the time to rate and review us. We are always striving to improve. First of all, I would like to ask what the company name is on the invoice you received. I see in our system that we had an appointment with you; however, when we arrived you already had another company working on the garage door. We are Local Garage Doors as I'm sure you already know, what's the company on the invoice who completed the work? I can assure you it wasn't us. Please message back to me so we can clear this up, thanks. Best Regards, Tyler with Local Garage Doors.

  • Aaron N. Oct 2, 2016
    Garage Door Repair
    Verified Review
    In the nick of time
    Fast, friendly and flexible. Glad they were around.
    Tyler M. Oct 3, 2016

    Thanks for the wonderful rating and review. I'm glad we were able to earn your business Aaron. Have a great day.

  • Liz W. Sep 30, 2016
    Garage Door Installation or Replacement
    Verified Review
    Beautiful Door - painless installation. Thank you!
    Tyler and his crew were great to work with. Their prices are competitive, and scheduling was fairly simple. The door we selected is beautiful, and the installation was clean, quick, and painless. The only icing on the cake I would have loved is if they would have offered us the weather sealing accessories to complete the entire look. But we thank you for your help! Our Garage door looks great. We'll be sure to send pics once we clean up :)
    Tyler M. Sep 30, 2016

    Liz, thanks for taking the time to rate and review us. I'm so happy we were able to earn your business. You too have been easy and painless to work with. Your new garage door looks beautiful indeed! We would love to see more pics and look forward to them. Have a great Friday and weekend!

  • Akiyoshi K. Sep 14, 2016
    Garage Door Repair
    Verified Review
    Replacing torsion springs
    I got bids through Thumbtack system yesterday for replacing broken torsion spring job. I decided to go with "Local Garage Doors" although their bid wasn't the best. Their license, bond insured and years of services were big factors for me to go with the company. The company offers a wide range of springs and prices differ depend on what you choose. The company schedules two workers came to my house late last night (I insisted the yesterday was more convenience for me.) Thanks for that. The work was done within one hour. It was done professionally and thoroughly. I would do business with 'Local Garage Doors' again.
    Tyler M. Sep 14, 2016

    Akiyoshi, thanks for the wonderful rating and review. We sincerely appreciate it. Our company proudly uses only top quality USA made parts that last. I'm happy you enjoyed our services. I hope you stay garage door problem free for many years to come. Let us know if you ever have any questions or concerns. Best Regards, Tyler with Local Garage Doors

  • Michelle M. Sep 13, 2016
    Garage Door Repair
    Verified Review
    Awesome Sauce!!!
    Showed up in a timely manner, assessed the issue with my garage door, walked me through the cost of the repair. Work was completed on the spot quickly and professionally. Would definitely do business with Local Garage Doors again. Jake and Josh were great! Thank you!!!
  • Scott E. Sep 11, 2016
    Garage Door Repair
    Verified Review
    job well done
    Seemed very knowledgeable and job was done well and quckkly
    Tyler M. Sep 11, 2016

    Thanks for the rating and review Scott. We really appreciate it. Have a wonderful day.

  • Nancy M. Jun 20, 2016
    Garage Door Repair
    Verified Review
  • Jack B. May 11, 2016
    Garage Door Installation or Replacement
    Verified Review
    My low rating is not for the service performed--the technician was knowledgeable, personable and fast. My broken garage door opener seems to work well now. My issue is with the extremely expensive pricing. The technician 'rebuilt' my existing motor rather than replacing it with a new one, replaced the rollers, replaced a sensor and did a lube & counterbalance. Total price? $738.80 before tax. I'm sorry, but I could have purchased an entire new system and had it installed by any big box home store for less than that. Good work; but prohibitively expensive and, as such, I cannot recommend this vendor.
    Tyler M. May 11, 2016

    Jack, I definitely understand your concerns, and we do appreciate you feedback. We really value our customers and intend to be as price competitive as possible while providing excellent customer service. I'm very sorry your motor issues caused collateral damage to your garage door (about 1/3 of the repair cost was repairing your garage door, not your motor). As a company we want to be known for quality work and a company that gets the job done right the 1st time. The last thing we would want is to do a cheap bandaid fix that only lasts a short time before breaking again and wasting more of your time waiting for a repairman and money. In addition, by doing a cheaper bandaid fix, you may cause even further damage to your garage door and/or motor. Our company only uses premium quality USA made parts and are installed by the absolute best, and most qualified technicians around. They go through extensive training before ever being sent into the field. Although I understand where your coming from, I hope you can see our perspective as a company. I hope this helps answer some of the concerns, and I hope you reconsider your rating. If not, I understand and hope you stay garage door problem free for many years to come. Best Regards, Tyler with Local Garage Doorsnse to this review.

  • Conrad C. Oct 28, 2015
    Garage Door Repair
    Verified Review
    They were coming later in the hour, so Tyler offered to send two techs to speed it up. They arrived and were able to finish in about 30 minutes. Took another 15 minutes to program the keypad (they struggled for a bit). They left the nice Liftlogix system covered in grease, so i wished they would have wiped it down afterwards to leave a job with no trace. Price was reasonable.
  • Petros K. Oct 10, 2015
    Garage Door Repair
    Verified Review
  • Kim H. Sep 8, 2015
    Garage Door Repair
    Verified Review
    Though they were not able to keep the appt in the morning because of a delay on their 1st customer, they made it up by coming after business hour to get the broken garage door spring replaced so our lives can get back to normal. Jake was knowledgeable about what he is doing. Despite a long working day, he still managed to complete the job in less than 40 mins. And their price is 1/2 of what the other guys were quoting me. Would definitely look for them in the future.
  • Shane M. Sep 8, 2015
    My garage door was stuck and wouldn't close. They came out right away and the technician was very knowledgable and nice. He was able to fix our garage in a very short amount of time. Overall I was very happy with the experience and would recommend them to anyone with garage door issues in the future.
  • Michael M. Sep 5, 2015
    Local Garage Doors was prompt, knowledgeable, and friendly. Will use again after a stupendous experience.
  • Scott B. Aug 21, 2015
    The other day on my way out to work I attempted to open my garage door with no luck. Couldn't figure out the issue on my own and needed a quick fix in order to make it to work on time. I called Local Garage Doors and they were able to move some appointments around to fit me in within an hour (very much aoprdciated). When the technician (Ben) arrived he was very professional and pin pointed the issue very quickly, a broken spring. He quoted me a very fare price and was able to fix my issue quickly in order for me to make it to work. Ben was very proffesion and gave me some good advice on how to keep my door working for years to come. Thank you Local Garage Doors for the promptness and proffesionalism!

Q&A

What education and/or training do you have that relates to your work?
Garage Door Conventions
Do you have a standard pricing system for your service? If so, please share the details here.
Garage Doors pricing is based on the job. We send out a technician for a free inspection so they can analyze what exactly needs to be done and how much it will cost. Then they will give a written estimate on the job. If your particular job is a repair job, 99% of the time the technicians can do the work on the spot if you wanted to move forward with the estimate right away.
How did you get started doing this type of work?
I had this job paved out for me my entire life. My father and 2 uncles own garage door companies, I have 2 brothers that own garage door companies, and lastly a cousin with a garage door company.
What types of customers have you worked with?
The most common garage door repair is replacing the garage door spring.
Describe a recent project you are fond of. How long did it take?
We do the absolute best we can each and every job, and we are proud of every job that we complete for our customers.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure whatever company you use is license, bonded, and insured. Otherwise, you can be liable if an accident were to occur during the time of the repair or replacement.
What questions should customers think through before talking to professionals about their project?
Again, doing garage doors can be extremely dangerous. You can never be too careful when it comes to a garage door repair.