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Photos and Videos
23 photos and 4 videos
Specialties
Primary pest type
Rodents,
Cockroaches,
Ants,
Fleas or mites,
Spiders,
Mosquitoes,
Ticks
Reviews
James R.
Pest Control Services
Responsiveness ok, but communication was not good. We were out of town, and had set up service with the request for them to call ahead of time. They failed to call either number that we left, and just showed up. After first round of missing the service tech, we had Bulwark Exterminating give us the numbers we had left the first time, and they did, but when the service tech showed up a second time without calling, he swore there was no message. Quality of work and value will depend on whether or not we eliminate our flea problem.
Jul 23, 2018VerifiedThumbtack Customer
Pest Control Services
By actually doing the work. My pest has gotten woest since ive called them out. I paid cash to the exterminator and still got billed again. I'm not sure if he kept my money or what.
Jul 20, 2017Bulwark Exterminating's replyDear valued customer, We are sorry to hear this. All of our services come with 100% pest free re-treat guarantee guaranteed! If you could provide me with more information, we can have a technician out in the next 24 hours to treat the bugs again. Early on in our treatments we have to work diligently to get through the life-cycle of the bugs; and that is why we always offer free re-treatments if ever needed. With the bill, they are automatically generated immediately after taking service. The payment may have yet to post. I would like to look into your account further. Please reach out to me directly on Thumbtack, or give us a call (512) 768-8217. We want to make this right and ensure you are happy with our service. Best, Anthony Ball (512) 768-8217
Thumbtack Customer
Pest Control Services
I realize that not all Exterminators do not have the skills to be a knowledgeable Inspector but I was expecting someone to know some things about the pests they are exterminating. Possibly providing cross-training the Inspectors and the Exterminators might provide much better customer satisfaction.
Jun 30, 2017Bulwark Exterminating's replyDear valued customer, I am sorry we have failed you and that you are disappointed with our service. We'd like to make this right. Please reach out to me here on Thumbtack. I'd like to have a service manager give you a call to see what we can do to earn our customary 5-star review in which we always strive to achieve. Best, Anthony Ball (512) 768-8217
Brenda R.
Pest Control Services
We wanted a one time extermination and were pleased with the service received. The tech was on time, very professional, asked detailed questions and performed the service in a timely manner. We will use them again.
Sep 30, 2016VerifiedBrandy G.
Pest Control Services
Really friendly technician. He came early because he was in the neighborhood but I asked him to come back at the scheduled time, which he did. This was my first time using an extermination company so I had lots of questions which he answered. It's only been 4 days Sind he came but j haven't seen any bugs!
May 25, 2016Verified
FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?Our first, intensive, full home inside-out treatments are Thumbtack discounted for new customers. We then ensure you’re continually protected from the same neighborhood pests with recurring treatments every 60 days.
- What is your typical process for working with a new customer?After reaching out to us through Thumbtack, we then offer a free over-the-phone consultation so that we can talk about the pests you're seeing, go over our treatment in greater detail, and schedule a time to have a technician come out. We are typically 24-48 hours out from the time we speak to set up service to having a technician out for your initial treatment. We do offer services Monday-Saturday 8AM – 6PM at your convenience.
- What education and/or training do you have that relates to your work?All of our service professionals are highly trained and pest control licensed. It’s more than that. It’s about communication. It’s about really listening to the homeowner, and understanding just how the pests are impacting their way of life. It’s about knowing neighborhood pest trends. It’s about knowing why the pests are there in the first place. It’s knowing the most effective treatment methods to get rid of them, and make sure they never come back.