FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing is based on the property. We do have veteran and volume discounts.
- What is your typical process for working with a new customer?
We interview you and you interview us. We look to see if we are a match in styles. If we are a match, we will invite you to a contract and disclosure documents. Then we having On-Boarding review your file to dot I's and Cross T's to ensure everything is as accurate as possible with utilities, HOA's, and more. Afterwards Service will work with you and your tenant with on-going matters.
- What education and/or training do you have that relates to your work?
RPM hosts the largest Landlord classes to the public. The group is around 1500 landlords and 50-100 attend in person once a month to learn about property management. RPM has gained the reputation of proactive management.