FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have an initial service call fee of $85.00 that can be deductible from the total price of service repair or replacement if selected to complete the repair or replacement. For larger projects we do have financing options available as well.
- What is your typical process for working with a new customer?
Call our office to discuss your request. If you would like to proceed with scheduling service pay your initial service call fee. A technician will arrive at your scheduled appointment time to diagnosis your issue. Recommendation for repairs is discussed at the time of the visit. Once approved the repair is typically completed same day. The homeowner signs that the work has been completed. Final invoice is sent and due upon receipt.
- What education and/or training do you have that relates to your work?
EPA CERTIFIED; CURRENT AND ACTIVE ALABAMA CONTRACTOR LICENSE WITH YEARLY CONTINUING EDUATION HOURS; 8 YEARS OF HANDS ON IN FIELD EXPIERENCE; HVAC EDUCATION COMPLTED IN 2015.