FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes. In regards to property damage and insurance claim related projects, we use the same computerized estimating system used by the majority of insurance companies. On more custom projects, we may utilize a formal written bid.
- What is your typical process for working with a new customer?
During our initial conversation, we will discuss your project with you and will make arrangements to meet with you at the project location to inspect damages or discussed the proposed project in greater detail. If your request is due to damage to your property, we will advise you of our findings following our inspection and discuss what may be the best course of action for you. Following the inspection, we will prepare drawings and estimates and will forward our proposal to you via email.
- What education and/or training do you have that relates to your work?
Bachelors degree in Business Administration Licensed Alabama Home Builder GAF certified Weather Stopper Roofing Contractor IICRC certified for water mitigation Insurance industry training in property inspection and policy interpretation