FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer competitive, straightforward rates with no hidden fees. Every job is different, so we provide free estimates based on the specific scope of work. We also offer package deals for multiple tasks and discounted rates for seniors, veterans, and repeat customers. Our goal is to deliver value without cutting corners—quality work that fits your budget.
- What is your typical process for working with a new customer?
Working with Homestead Ops is simple, efficient, and personalized. When a new customer reaches out, we start with a quick conversation to understand the project—whether it's a single task or a list of to-dos. We then schedule an on-site visit or request photos, depending on the job, so we can provide an accurate estimate. Once approved, we set a convenient time to get the work done. Throughout the process, we stay in touch, show up on time, and leave your space clean and the job done right.
- What education and/or training do you have that relates to your work?
At Homestead Ops, we’ve built our skills the honest way—through years of hands-on work in home repair, maintenance, and remodeling. Our team brings a solid foundation in carpentry, plumbing basics, electrical repairs, and general handyman services, backed by ongoing learning and industry best practices. We know what works because we've done the work—efficiently, safely, and correctly.