FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At HIGHEND PRO you will be sure to be hiring the best professionals at the best price! That's because we work with a highly specialized team and with a high-end service. Make your estimate with us and check it out! (Note: in order to maintain our quality of services, our service professionals for quotation are outsourced and, therefore, the value of their service is charged separately, directly by them at the time of measurement).
- What is your typical process for working with a new customer?
When requesting our services through Thumbtack ("check avaliability"), you will be guided by our service team on scheduling a technical visit where our specialist will dimension the place and the type of work to be done according to your wish. Then he will present the value of the work including the material if necessary. This information will be described in our exclusive Job Estimate Form where all measurements made on site, information about the technical visit and the budgeted amount will be. Finally, the customer must approve and sign the document. Note: in order to maintain our quality of services, our service professionals for quotation are outsourced and, therefore, the value of their service is charged separately, directly by them at the time of measurement).
- What education and/or training do you have that relates to your work?
Our HIGHEND PROs are licensed according to the rules and requirements of government agencies.