FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
House Cleaning: Starting at $95.00 Deep Cleaning: Contact Us For Pricing Laundry Services: $3.00 per lb. (One-time service) FreshClean Subscription Plans: Free Pick-up & Delivery FreshClean Basic Plan – $49/month (20 lbs.) – Ideal for 1-2 person households, includes Same-Day Delivery FreshClean Standard Plan – $85/month (40 lbs.) – Perfect for small families (2-3 people), includes Same-Day Delivery FreshClean Family Plan – $140/month (70 lbs.) – Designed for larger families (4-5 people), includes Same-Day Delivery FreshClean Premium Plan – $190/month (100 lbs.) – Best for large households (6+ people) or frequent laundry needs, includes Same-Day Delivery Over Limit Charge: $2.00/lb. for any extra weight Pickup & Delivery: $10-$25 extra (varies by location) One-Time Decluttering/Organization: Starting at $55 SPECIAL OFFER: First-time customers get 12% OFF!
- What is your typical process for working with a new customer?
At FreshClean Laundry & Cleaning Services, we strive to make the process easy, seamless, and stress-free for our customers. Here’s what you can expect when working with us: 1️⃣ Initial Consultation & Booking 📞 Call, text, or message us to discuss your cleaning or laundry needs. 📅 We’ll schedule a convenient date and time for your service. 📝 If needed, we’ll provide a quick custom quote based on your specific requests. 2️⃣ Service Confirmation 📧 You’ll receive a confirmation message with service details and arrival time. ✅ We’ll answer any last-minute questions or special requests you may have. 3️⃣ The Cleaning/Laundry Process 🧼 For House Cleaning: Our team arrives fully equipped with professional cleaning supplies. We focus on deep cleaning, organization, and attention to detail. 🧺 For Laundry Services: We pick up your laundry, sort, wash, dry, fold, and package it neatly before returning it to you fresh and clean. 4️⃣ Final Walkthrough & Satisfaction Check 👀 Once the job is complete, we do a final walkthrough to ensure everything meets your expectations. ⭐ If you’re happy with our service, we encourage you to book recurring appointments for ongoing cleaning or laundry needs! 5️⃣ Easy Payment & Follow-Up 💳 We accept various payment methods for your convenience. 📢 We love feedback! If you’re satisfied, we’d appreciate a review or referral to help others find us. 🚀 At FreshClean, your satisfaction is our top priority! Let us take care of the cleaning while you relax. Book today and experience the FreshClean difference!
- What education and/or training do you have that relates to your work?
At FreshClean Laundry & Cleaning Services, we bring a strong background in professional cleaning, laundry care, and customer service to ensure top-quality results for our clients. Our owner, Prince, has extensive hands-on experience in the home care, hospitality, and sanitation industries, making FreshClean a trusted choice for expert cleaning and laundry solutions. ✅ Years of Experience in professional housekeeping, residential/commercial cleaning, and laundry services. ✅ Trained in Deep Cleaning & Sanitization Techniques to ensure homes and businesses stay spotless and germ-free. ✅ Expert in Fabric Care & Laundry Handling, using the best products and techniques to keep clothing and linens fresh and long-lasting. ✅ Customer Service & Efficiency Training, ensuring a professional and seamless experience for every client. With a commitment to detail, reliability, and customer satisfaction, we continue to refine our skills and stay updated on the best cleaning and laundry practices. Your home and laundry are in expert hands with FreshClean!