FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Here are our current service rates: 📦 Professional Packing & Unpacking – $169/hour Two Professional Organizers 🚛 Loading & Unloading $199/hour Two Professional Movers 🏡 Moving Services – $229/hour Two Professional Movers + One Moving Truck ⏰ All services have a 3-hour minimum. Next Steps*l 1. Send Photos & Videos After reviewing our rates, please send clear photos and/or videos of each room or area where services are needed. This helps us accurately determine the scope of work, recommend the appropriate truck size, estimate the number of team members needed, and provide a realistic time estimate. 2. Receive Your Personalized Estimate Once we've reviewed your photos and videos, we'll prepare a detailed estimate for your project. 3. Review, Approve & Pay Carefully review your estimate. If you're ready to move forward, simply approve it and submit payment according to the estimate instructions. 4. Schedule Your Service After your estimate has been approved and payment has been received, we'll contact you to confirm your service date and officially add your project to our schedule. Booking & Payment Policy • Service dates scheduled more than three (3) business days in advance: A 50% deposit is required to reserve your date. * The remaining 50% balance is due at least 24 hours before your scheduled service. * If your project requires additional time beyond the estimate, those hours will be billed at the applicable hourly rate above and are due before our team departs your property on the day of service. If you have any questions, please give us a call Monday through Friday, 8:00 AM–6:00 PM CST, We're happy to help and look forward to serving you!
- What is your typical process for working with a new customer?
My typical process for working with a new customer starts with a free discovery call or consultation to understand your goals, challenges, and the areas you'd like to tackle. From there, we schedule an in-person or virtual assessment, then create a custom plan tailored to your space, lifestyle, and budget. Once approved, our team gets to work—decluttering, organizing, and setting up systems that are easy to maintain. We also offer follow-up support and optional maintenance sessions to keep things running smoothly long-term.
- What education and/or training do you have that relates to your work?
I hold a Bachelor's degree in Business Administration and a Master's degree in Management, which have equipped me with strong organizational, leadership, and client service skills. I’m also certified in Adult Mental Health First Aid through the National Council for Mental Wellbeing—training that helps me support clients with empathy, patience, and a deeper understanding of the emotional side of clutter and life transitions. Combined with years of hands-on experience, this education and training allow me to lead a team that brings both structure and heart to every project.