FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Three rooms start at $109 when they total 450 square feet or less. Extra rooms, hallways, stairs, rugs, furniture and pet treatment are priced line by line, and the technician measures and writes the full price down before any work starts. That written price is what you pay. The smallest visit is $99, and nothing is charged when you book.
- What is your typical process for working with a new customer?
Book online or call. The technician walks the rooms with you, measures, and writes your price down before starting. We vacuum, pre-treat spots and traffic lanes, then clean with our advanced low-moisture process, so the carpet is dry in about an hour. Pet accidents get a protein and enzyme treatment on top of the deep clean. At the end we walk the rooms together, and you pay once you've seen the result.
- What education and/or training do you have that relates to your work?
Every technician is a LocalPro employee, trained in-house on our cleaning process, spot and pet treatment, rug and upholstery fibers, and how to price a job fairly and in writing. We don't use subcontractors.