FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All estimates are written with an estimating program called xactimate, this is standard Price guideline that is used in the restoration industry, however for non insurance/ financing clients DEC provides a substantial discount.
- What is your typical process for working with a new customer?
Free Inspection, free estimate, meet with client to discuss process
- What education and/or training do you have that relates to your work?
Home builders license Institute of inspection cleaning and restoration certificate WRT Certification ASD Certification Fungi removal Certification Npos