If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Our Promise To You:
At Direct Service Overhead, our technicians are professionally trained, not only technically, but also extensively in customer service. Our business thrives on customer satisfaction, so we have a traditional mindset, We do exactly what we say we'll do.
What We Offer:
Our parts are engineered for extended cycle life so our customers get to enjoy problem-free garage doors at a fraction of the cost of what larger garage door companies are charging.
We understand that a broken garage door is the last thing you want to be worried about, and usually garage doors break at the most inconvenient times. Our professionally trained technicians service
24 hours a day at no additional cost and our commercial grade products are guaranteed to make a noticeable impact on your garage door without putting a damper on your wallet.
We consider it an honor to be your preferred choice for garage door repair and opener repair in Little Rock and central Arkansas and all of Northwest Arkansas.
Don't overpay, choose the company you can trust.
I enjoy the challenge and meeting new clients everyday. We provide the top quality work with extremely competitive pricing.
Overview
Hired 54 times
Serves Little Rock, AR
Background checked
5 employees
16 years in business
Business hours
Sun8:00 am - 5:00 pmMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Square cash app, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
Services offered
Project type
Problem areas
Track rollers
Drum torsion spring
Motor opener
Garage door
Garage door material
Steel
Aluminum
Vinyl
Fiberglass
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Exceptional 5.0
25 reviews
5
96%
4
4%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
JOHN W.
Feb 3, 2025
•
Hired on Thumbtack
Both the company and the service technician were absolutely outstanding. They quickly accessed my situation and made the necessary repairs. More importantly the tech stayed late until we both agreed that it was now working properly. Even when I found the door was again not working the next morning, the company quickly dispatched the tech back with several ways to check and resolve the problem. The tech again stayed until the door was working properly!
Details: Installation or replacement • Motor opener • Wood • Home
Garage Door Repair
Allen W.
May 17, 2023
•
Hired on Thumbtack
Parnell came right on time, and corresponded before the visit. He was highly professional and pleasant to talk to. He quickly identified my sensor issue and repaired it as well as replaced the lower seal. I will definitely be using Direct Service for my future garagedoor needs. Thanks!
Details: Repair • Other parts of the system • Aluminum • Home
Garage Door Repair
PAUL F.
Aug 27, 2020
•
Hired on Thumbtack
He diagnosed the problem quickly and corrected it. The cost was reasonable and his manner was professional and friendly.
Details: Repair • Track or rollers • Aluminum • Home
Garage Door Repair
Andra W.
Dec 22, 2019
•
Hired on Thumbtack
They came the next day and offered a free estimate. They would have come the same day but my schedule wouldn't permit it. The price was much lower than I thought as well as a few hundred dollars lower than a couple of their competitors. The technician was on time, very professional, knowledgeable and friendly. He explained what he was doing and have me pointers on hopes to add an extension. He also cleaned up behind himself. Im very pleased with the new door.
Details: Repair • Door or panels • Aluminum • Home
Garage Door Repair
Regina S.
Jan 3, 2019
•
Hired on Thumbtack
They were awesome. Provided me with the information I need to make the best decision for my home long term. Thank you for my 2 new doors. Work was done the same day they came out to give me the stomata. I couldn’t have asked for better service.
Details: Installation or replacement • Door or panels • Jammed or inoperable • Double car • Sectional roll-up • Home
Garage Door Repair
Credentials
Background Check
Travis Ford
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer military and senior discounts and also offer an array of coupons on our website
How did you get started doing this type of work?
We have over 25 combined years experience within our company and supreme expertise in everything garage door and garage door opener related