FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Spotless prices vary depending on many factors of your home or business. However, we offer customized cleaning solutions that fit every budget.
- What is your typical process for working with a new customer?
1. Establishing contact and rapport with the customer ... 2. Understanding their needs ... 3. Presenting our business and our services ... 4. Addressing the customer’s questions and concerns ... 5. Agree on terms and conditions before working for a customer ... 6. Complete the work delivering quality service ... 7. Following up with all our customers...
- What education and/or training do you have that relates to your work?
Spotless janitorial service attends Janitorial safety training programs, obtain several Janitorial training certifications, our staff attends several in-service meetings, take refresher courses weekly.