FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The pricing is determined by the total square footage of the home as well as extensiveness of cleaning This includes all living spaces, including bedrooms, living rooms, kitchens, bathrooms, and any other applicable areas. Since pricing is based on the specific size of the home, we provide customized quotes for each customer. This allows us to offer fair and accurate pricing tailored to the unique characteristics of your property. Discounts or Additional Fees: Customers should inquire about potential discounts or additional fees that may apply to their situation. For example, there might be volume discounts for larger homes or additional fees for specialized services. Discounts are offered on second clean for reoccurring.
- What is your typical process for working with a new customer?
We schedule an initial consultation to better understand the customer's specific requirements. This consultation can take place in person, over the phone, or through a virtual meeting. During this discussion, we delve into details such as the size of the home, specific cleaning preferences, any special requests or considerations, and the frequency of service desired. Our experienced and trained cleaning team arrives at the scheduled time for the first cleaning session. We prioritize thorough and detailed cleaning, paying attention to the specific requirements discussed during the consultation. After the initial cleaning, we conduct a quality check to ensure that the customer's expectations are met. We may also follow up with the customer to gather feedback and address any additional needs or preferences.
- What education and/or training do you have that relates to your work?
On-the-Job Training: Over the course of three years, I've gained extensive on-the-job training in cleaning techniques, sanitation practices, and property management. This practical experience has equipped me with a deep understanding of the nuances involved in maintaining clean and welcoming environments. Airbnb Property Management: Managing up to 15 Airbnb properties has provided me with a unique set of skills. This includes coordinating turnovers between guests, ensuring high cleanliness standards, and managing inventory and supplies efficiently. Detail-Oriented Cleaning: Through residential and commercial cleaning, I've honed my skills in detail-oriented cleaning practices. This involves thorough cleaning of various spaces, addressing specific client preferences, and maintaining a high standard of cleanliness.