FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
🌞 Transparent Pricing: Our prices for solar panel cleaning are based on factors like array size and cleaning intensity, ensuring fairness. 🎖️ Military Discounts: Military personnel enjoy special discounts with valid identification. 🧹 Cleaning Plans: Opting for regular cleaning plans (quarterly or bi-annual) not only ensures efficiency but also enhances curb appeal, with discounted rates available. With these options, customers can make informed choices to keep their panels clean and efficient while saving money!
- What is your typical process for working with a new customer?
When partnering with a new customer, our process begins with a meticulous on-site inspection to assess the specific requirements. However, for added convenience, customers can also provide the number of panels and dwelling details to receive an accurate quote remotely. Commonly encountered issues include debris accumulation, grime buildup, and pigeon waste around and on the solar panels. Consequently, an initial one-time removal and disposal of all debris may be necessary to ensure optimal panel performance, cleanliness, as well as the time needed to perform the service properly. Upon acceptance of the quote, we proceed to schedule a convenient cleaning appointment. In instances of severe debris accumulation, additional time may be required to execute the cleaning process thoroughly. Following completion, we provide customers with comprehensive before-and-after photo documentation, offering transparency and assurance. Payment options include on-site cash/check transactions or, alternatively, a secure payment link delivered via email
- How did you get started doing this type of work?
We stumbled into this line of work through a personal journey – the installation of solar panels on our own home. Like many, I eagerly monitored my solar production daily, weekly, and monthly. However, after the first year, I was puzzled to see a significant drop in production. Curiosity led me to climb onto the roof one day, only to be greeted by a disheartening sight – my once gleaming panels were now coated in a layer of brown dust and atmospheric grime. Drawing from my background in auto detailing, I understood the transformative power of deionized water in cleaning. So, I dusted off my old system and gave my panels a thorough wash. The results were astonishing – a dazzling shine that reignited my passion for clean energy. Inspired by this revelation, I set out to enhance my cleaning process. I revamped my filtration system into a sophisticated 5-stage RO/DI setup, ensuring the most effective cleaning for my panels. Word quickly spread among my neighbors, who witnessed my monthly cleaning routine. Before I knew it, requests poured in for me to clean their panels too. And just like that, fueled by passion and community demand, Blue Sky Solar Cleaning was born!