If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Welcome to Thomas Home Services: Arizona’s Trusted Home Comfort Experts
At Thomas Home Services, your home is our priority. For over 70 years, we’ve delivered expert air conditioning, heating, plumbing, and appliance repair services to Arizona homeowners.
Why Choose Us?
-Experience You Can Trust: Since 1946, our skilled team has perfected the art of home comfort.
-Honest and Transparent: Clear pricing, no surprises, and honest recommendations every time.
-Comprehensive Care: From AC and heating to plumbing and appliances, we handle it all.
-Exclusive Perks: Join our Thomas Loyalty Club for extra peace of mind and a home warranty plan.
With certified technicians and a commitment to excellence, we make your comfort our mission. Choose Thomas Home Services—the heroes you can count on.
Overview
Hired 288 times
Serves Chandler, AZ
Background checked
License verified
10 employees
80 years in business
Business hours
SunClosedMon7:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Very good 4.5
253 reviews
5
79%
4
6%
3
4%
2
4%
1
7%
This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Angela M.
Jun 11, 2026
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Hired on Thumbtack
Marco arrived on time and was able to diagnose the problem. Unfortunately, the washer needs a new control panel which would cost over$800. to repair. I will be shopping for a new washer.
Details: Washer or dryer • Whirlpool • Residential
Appliance Repair or Maintenance
Jerri B.
Feb 17, 2026
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Hired on Thumbtack
This company sent someone out for a waterheater estimate right away, and I was able to get all my questions answered without feeling rushed.
Details: Yes, the location has an existing heater • Electric tank • I would like to discuss with the professional • Townhouse
Water Heater Installation or Replacement
Nancy W.
Apr 5, 2026
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Hired on Thumbtack
Excellent experience!! Can’t say enough good about this company. Honest!! And so reasonably priced. I’ve only hired once but was so impressed with them. Marco came out on time and took old GE hotpoint dryer apart to fix a squeak ! It was an old dryer (really old !!!) but I loved it because it works so well it doesn’t have a bunch of fancy digital controls on it. It’s just simple and it works like a charm. But again it was squeaking so I figured trying to fix this old workhorse would be a bit of a moonshot! I cannot thank them enough!! Thank you, Thomas appliances and thank you, Marco! Will hire again!
Details: Washer or dryer • Whirlpool • Residential
Appliance Repair or Maintenance
Karen H.
Jun 8, 2026
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Hired on Thumbtack
I couldn't be more pleased with the service I received from Thomas Home Services. From the first contact, to the final transaction, they were terrific to work with. I was treated very well, I had no problem understanding what was involved, and what they could do. They took care of my appliance issue in a timely manner and I'm happy to say the ice maker is back in action!!
Details: Refrigerator • Whirlpool • Residential
Appliance Repair or Maintenance
David B.
Jun 14, 2026
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Hired on Thumbtack
When you make an appointment show up and don’t let your customer waste 8 to 10 hours of the day waiting for you ================================= AFTER I WAS NO SHOWED BY THOMAS HOME SERVICES I WAS CONTACTED BY THEIR SERVICE MANAGER TO SEE IF WE COULD RESOLVE MY PROBLEM & THEIR SERVICE MIS SHOW WITH ME. I CONTACTED THEM AND THE SERVICE MANAGER WAS VERY APOLOGIETIC AND EMPATHIC TO MY SITUATION AND AGREED TO ALLOW ME TO DROP THE MICROWAVE OFF AT THEIR DISPATCH AREA & SHOP JUST UP THE BLOCK FROM ME. So, I swung by the shop I want to say Monday to drop it off and met with the team and the service manager. They/He was very responsive, professional and engaging and VERY EASY TO WORK WITH. I met some of the team while I was there and was impressed with their operation. I also left the machine there. Got a call a few days later giving me the good news and the not so good news. They were able to replace the fuse to get the machine to power on however could not get it to operate and they could not figure out why. So we agreed to let the machine die a dignified death & part it out. He did not charge me for the furse or labor WHICH WAS VERY GENERAOUS OF THE SERVICE MANGER whose name I believe was Gary. Again, a very professional, responsive, caring and engaging professional along with all of their team. I just have positive things to say about this vendor and team and would TWO THUMBS UP others to bring their business to them for they are very professional, fair, consistent and TRULY CARE about the image and reputation in the community. Thank you Thomas Home Repair for being a TOP NOTCH THUMBTACK CONTRATORS. YOU GUYS/GALS ROCK! Dave B June 14, 2026
Details: Microwave oven • GE • Residential
Appliance Repair or Maintenance
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We offer some of the best prices in the industry while always striving to provide the absolute highest possible value.
What is your typical process for working with a new customer?
1. Initial Contact: We start by listening to your needs through a phone call, text, or our online form. This helps us understand the issue and schedule a convenient appointment.
2. Consultation & Assessment: Once on-site, our licensed technician will inspect the problem, explain the issue, and provide an honest, transparent assessment without any unnecessary upselling.
3. Service Agreement: After agreeing on the service, we provide clear, upfront pricing. We take the time to answer any questions, ensuring you’re comfortable with the process before moving forward.
4. Professional Service: Our expert technicians will perform the necessary repairs, installations, or maintenance efficiently and to the highest standard.
5. Customer Satisfaction: We follow up to ensure everything is working perfectly, and your satisfaction is guaranteed with our money-back promise and one-year labor and parts warranty.
6. Future Relationship: We aim to build long-term relationships by offering programs like the Thomas Loyalty Club and home warranty plans for ongoing peace of mind.
What education and/or training do you have that relates to your work?
We are licensed, bonded and insured. All of our technicians are fully licensed and undergo rigorous, continuous education in their respective fields. We stay up-to-date with the latest technologies and techniques by providing weekly training sessions. Our team is well-versed in the intricacies of HVAC, plumbing, and appliance repair, with certifications from recognized industry organizations. This ensures that every technician is equipped with the knowledge and skills to deliver top-tier service.
