FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Transparency is everything to us!, as it's one of our core values. There are no hidden costs or surprise fees. What you see on your proposal is what you pay. We also offer discounts for veterans, and in some cases cash payments can qualify for savings as well. On top of that, we have flexible financing options to fit a wide range of monthly budgets.
- What is your typical process for working with a new customer?
We start with a free consultation to understand your vision, space, and budget. From there, our team creates a custom 3D design and detailed proposal so you can see exactly what your backyard will look like, before a shovel ever hits the ground.
- What education and/or training do you have that relates to your work?
Our team has decades of combined experience in pool design, construction, and outdoor living. We stay up to date with the latest building codes, materials, and technology so your project is not only beautiful, but also safe and built to last.