FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Diagnosis Fee: $89 ‣ Paid at the first visit and applied toward the total if you decide to move forward. 🔧 Flat-Rate Labor for Washer Repairs: ‣ Labor ranges from $130–$250, depending on the issue, and is determined at the time of diagnosis using the industry-standard Appliance Blue Book. ‣ Our flat-rate labor covers all trips needed to complete the repair — no added fees for return visits. ‣ Parts are priced separately, and your tech will go over everything with you before starting the repair. ZIPCODE 85296 - $60 service call fee
- What is your typical process for working with a new customer?
Appointments can be requested through our online booking portal. Appointments can also be requested via text for fastest response. **************************************************************************
- What education and/or training do you have that relates to your work?
Dru Belnap has been an appliance repair technician working around the valley for over 5 years. He has worked under mentors with 20 plus years of experience and has worked with many different warranty companies as well as individuals. Before training in appliance repair Dru worked for two years in a high profile Data Center as a team lead and before that he worked for 3 years in AC instillation and repair. Dru was a quick study in appliance repair as it has many similarities to his work in AC.