FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Lawson Family Plumbing will beat any comparable competitor’s estimate by 10%. We offer special discounts for military personnel and senior citizens. Call today and ask us about these special offers.
- What is your typical process for working with a new customer?
Our process starts with a consultation to understand your plumbing needs, followed by scheduling a convenient appointment. Upon arrival, our licensed plumber assesses the issue, explains the solution, and provides upfront pricing. Once approved, we complete the work efficiently using high-quality materials. After a final inspection and cleanup, we ensure your satisfaction and offer any necessary follow-up support.
- What education and/or training do you have that relates to your work?
Our team consists of licensed and certified plumbers with extensive hands-on experience in residential and commercial plumbing. We have undergone formal apprenticeship programs, trade school training, and ongoing professional development to stay up to date with the latest industry standards and technology. With years of experience in installations, repairs, and maintenance, we ensure high-quality workmanship and reliable service.