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About
MasterCraft Garage Door Service LLC is built on quality, trust, and genuine care for our customers. Family-owned and serving the Valley since 2010, we take the time to understand each homeowner’s individual needs, whether it’s a specific style, budget, or unique setup. Our team delivers tailored solutions with precise workmanship, clear communication, and prompt, same-day service. From standard garage door repair and replacement to modern and custom wood doors and smart door opener systems, we ensure every project enhances both function and curb appeal while exceeding expectations.
Overview
Hired 1 time
Serves Gilbert, AZ
Background checked
License verified
10 employees
16 years in business
Business hours
SunClosedMon7:00 am - 7:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Spencer N.
2 weeks ago
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From Google
Garagedoor was cracking and bending. Tyler came out and explained the issues very well. He offered us a great deal on the new door and its components, all the while being very patient with our questions. Jesse installed in about 4 hours and offered to make any adjustments we wanted after completion!
Jeff C.
2 weeks ago
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From Google
Mastercraft obviously believes and practices great customer service. Eric is knowledgeable of all things garagedoors and follows the CX culture! Thank you!
Danielle N.
2 weeks ago
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From Google
The team got us scheduled same day! Eric was quick and professional giving our door a tune up. He even helped me sweep out the garage floor while my car was out! Excellent customer service all around.
Barbara P.
2 weeks ago
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From Google
Eric was fabulous! Knowledgable, efficient, helpful I would 100% have him do the work on our garagedoor again!
Theresa M.
4 weeks ago
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From Google
MasterCraft GarageDoor Service was able to respond to our service request within an hour. We had two broken springs on our garage door.Dustin checked all of the parts of the garagedoor since it was seven years old. The garagedoor had been installed by MasterCraft when it was new. He gave us an estimate of the repairs needed to bring it back into compliance with garagedoor standards. He was very good in explaining all repairs needed and had all parts on his truck.We would highly recommend this company and Dustin.
MasterCraft Garage Door Service's reply
Thank you, Theresa! We’re glad we were able to get someone out quickly and that Dustin was thorough in inspecting the door and explaining the repairs that were needed. Having the parts on the truck and being able to complete the work in one visit is exactly what we aim for. We really appreciate the recommendation.
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is very competitive with solutions to fit any budget.
What is your typical process for working with a new customer?
Same day service is available in most case for garage door repair and door consultations. Our communication is amazing! With a conformation email and text for your appointment and a phone call when our tech it on the way. If you have schedule an appointment for a future day was also send and text and email reminder the day be for the appointment.
Once our technician or estimator arrives, a thorough inspection is completed and a documented report is provided complete with picture. We then present options to fix the problem or doors to consider depending on your needs.
Repairs are completed in the same visit in most cases and door install can be completed in as soon as 1-2 business days.
What education and/or training do you have that relates to your work?
All of our techs and installers are employees of MasterCraft. All must complete a rigorous training regiment and must be certified by MasterCraft before performing work for our customers. On going training is conducted monthly and quality checks are performed weekly to ensure we deliver the highest quality services to our customers on every job.
