Charity Plumbing is a Phoenix, Arizona based, family owned, full-service plumbing company with over 18 years of experience in the plumbing industry. We strive to offer the best service at a fair price. Our experienced plumbers and plumbing technicians are available 7 days a week to serve any of your emergency plumbing needs.
Overview
Hired 13 times
Background checked
License verified
15 employees
9 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Credentials
License verified
CR37 – Plumbing
License state: AZ
Background checked
Passed by James Kurz on Dec 18, 2024.
Services offered
Project type
Garbage disposal replacement
Garbage disposal installation
Disposal type
Continuous feed (common)
Batch feed
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and punctuality.
Exceptional 5.0
12 reviews
5
100%
4
0%
3
0%
2
0%
1
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Read reviews that mention:
Heraclio S.
Feb 10, 2025
•
Hired on Thumbtack
They showed up on time and were honest about fees. They cleared up the issues and discovered the cause is the issue and resolved it. Friendly service and cleaned up after they finished.
Details: 1 toilet • Municipal water (most common) • House
Charity Plumbing's reply
Heraclio,
Thank you so much for your review. We are always happy to help. Thank you for being a great customer! I hope you have a wonderful rest of your day.
Thank you,
Crystal
Office Manager
Toilet Repair
Grant G.
Dec 31, 2024
•
Hired on Thumbtack
We experienced very fast and knowledgeable service. They fixed our issue promptly and professionally. Would highly recommend Chrity Plumbing
Details: Pump out septic tank • As recommended by professional • Sewage backup • Poor pipe and drain performance • Other septic system issue • Septic tank • Septic system • 1,251-1,500 gallons • 3 years ago • Less than a week ago • House
Charity Plumbing's reply
Grant thank you so much for the review. We appreciate you as a customer. You are a wonderful customer and look forward to having you as a customer in the future. Thank you again and hope you have a happy safe New Year.
Thank You,
Crystal
Charity Plumbing
Office Manager
Septic System Repair, Maintenance or Inspection
Jessica J.
Apr 11, 2025
•
Hired on Thumbtack
I had a great experience working with Charity Plumbing. Very professional, kind, knowledgeable and explained all details of project before beginning. Would definitely recommend and use again! Service was fast and efficient!
Details: 1 sink • One handle controls both hot and cold water • 1 faucet • Less than a week ago
Charity Plumbing's reply
Jessica,
Thank you for your review. We are please that you had a great experience. I hope you have a wonderful rest of your day. If there is anything that you need in the future please do not hesitate to reach out.
Thank you,
Crystal Kurz
Charity Plumbing
Office Manager
Sink or Faucet Repair
Joy F.
Jan 2, 2025
•
Hired on Thumbtack
Charity Plumbing was very quick to respond even thought it was during the holiday weekend. Dan was very thorough and profession. He did an excellent job of cleaning up after the work was done. I had a subsequent inquiry on New Year's Eve, and again they were very quick to respond. I would use them again.
Details: Outdoors • House
Charity Plumbing's reply
Joy,
Thank you so much for your review and being a valuable customer. We strive in making sure our customers are happy and satisfied with our company and employees. I hope you feel better soon and we look forward to helping you with any plumbing or contracting services in the future.
Thank you,
Crystal
Charity Plumbing
Office Manager
Emergency Plumbing
Monica G.
Feb 8, 2025
•
Hired on Thumbtack
I couldn’t be happier with Charity Plumbing! They were honest, transparent with pricing, and went above and beyond to accommodate my needs. I had to hire a plumber for my 70+ year old mother who lives in another state and they took excellent care of her. Others tried to take advantage, but Charity Plumbing was friendly and on the up and up and I am truly grateful. I highly recommend their outstanding service!
Details: Replace an existing toilet • 3 toilets
Charity Plumbing's reply
Monica,
It was such a pleasure working with you and helping you and your mom out. We really strive to make our customers happy. You and your Mom are very important to Charity Plumbing. Please let us know in the future if she needs anything and we will be more than happy to help out. Thank you so much for your review.
Thank you,
Crystal
Office Manager
Toilet Installation or Replacement
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
At Charity Plumbing we understand that our world has changed. With a changing world, we must equally change. Many folks work split shifts and varying days off. We do not feel they should have to pay more for services on "uncommon" days, so we never have an after hours charge.
What is your typical process for working with a new customer?
Once we have established the customers needs our office staff will be your very own profile in our database. We will then help you select a date and time that best suits your needs.
What education and/or training do you have that relates to your work?
All of our field staff undergo rigorous training throughout the year, year after year. As technologies change we train our staff to keep up with the times. We also train them on the ways of a forgotten era. The owner specializes in older plumbing (Pre 1950 era) and teaches each technician these skills. Our office is taught best practices to help customers and staff.
