FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Clients should be informed about the flexibility and customer-centric approach to pricing, which is based on their specific needs and requirements. We like to emphasize that your pricing is not fixed or one-size-fits-all. It is tailored to each customer's unique needs, which can result in a more cost-effective solution.
- What is your typical process for working with a new customer?
Typically when working with a new client, we assure customers that you are committed to transparency in pricing. This means there are no hidden fees or unexpected costs, and they will have a clear understanding of what they're paying for. Open communication between our team and the customer is vital. Clients should feel comfortable discussing their needs, concerns, and budget constraints to arrive at a mutually beneficial pricing agreement. By communicating these points, we believe we can build trust with clients at a more substantial level, showcasing our commitment to meeting their unique needs, and ensure that the pricing structure aligns with the value we provide.
- What education and/or training do you have that relates to your work?
All professionals in our organization are extensively trained and possess a solid educational background in maintaining a pristine working environment. We strictly adhere to the ISSA Clean Standards program which follows the CIMS criteria, outlining the essential attributes of a proficient cleaning organization. Moreover, we place great focus on upholding hygienic conditions by employing GBAC's cutting-edge cleaning, disinfection, and infection prevention protocols.