Lightning PC Services

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Computer issue

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Desktop or laptop

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Introduction: My prices are cheaper than the big-box repair locations. I am a one-person operation so if you call on the phone you talk to me. If an on-site repair is necessary, you will see me. There is no passing the buck and I will continue to work with you until the job is completed to your satisfaction. Meeting new and different people every day. Working at a different location every day. The challenge of a new problem every day.

Overview

Hired 1 time

1 employee

20 years in business

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Featured Projects

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Specialties

Computer type

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Computer issue

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Reviews

Exceptional 5.0

10 reviews

5

100%

4

0%

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1

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Trish P.

Feb 7, 2011

Fantastic service. My computer was really "acting up" for lack of better technical terms and none of my friends, family, or otherwise could help me with it. They were stumped. I gave it to Jeff to see what he could come up with and he returned it promptly, in perfect condition-it seems better than new. He went over everything with me in simple terms that even I could understand and spent additional time with me reviewing the things I needed to do. I am not a computer expert by any means and he literally made this painless for me. I will not use anyone but him in the future-not to mention he is very reasonable compared to others I have heard about. I don't usually write reviews, good or bad, but my experience with Jeff was so positive, I felt I needed to share with others just how good he is.

Lisa C.

Feb 28, 2011

Jeff is a miracle worker! He made himself available immediately and worked all day (on a Sunday!) to rid our three home computers of viruses that had attacked earlier in the weekend. I was impressed with his knowledge, but I was even more impressed with his willingness to sit down and talk to me about what had happened, how he had fixed our computers, and what signs to look out for. He even sat down and taught each of my children about the new security features he had installed on their machines. When he handed me the final invoice, I was shocked at how reasonable his fees were. I'm so glad I found him - he is the absolute BEST computer repair professional I have ever used.

Cw S.

Feb 4, 2011

Called Jeff @ little after 1 pm on Tuesday about a home network problem. He arrived at 3:30, worked it through and left about 3 hours later, believing we were good to go. Not so. Came back Thursday, found that it was a cable connection and hardware glitch. We called Cox and set up a service appt. Then Jeff went with me to the Cox and Office Max stores at Superstition Springs a mile away where I got a new modem and router. He set them up, determined that the inside problems had been solved. I received five-star service and recommend him w/o reservation.

MaryBeth L.

Feb 4, 2011

I used Jeff of Lightning PC Services to help me with a new PC purchase and set up. He was very quick to find me a great deal on an HP. I purchased it and he scheduled the set up in my home at a convenient time. He transferred all of my previous detail and made sure it was all working to my satisfaction at a very reasonable cost and in short order. I would call him again and recommend him to others.

Sharon R.

Feb 4, 2011

Jeff Miller has been helping me with my computer for the past 2 or 3 yrs. He has always been able to fix the problem; when he has come to my residence he is "on time" and very polite. I definately recommend him.

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Working with computers involves thousands, (if not millions) of variables. For most users I quote $75 for an on-site visit which includes the first hour of labor. If I can't complete the repair within the hour I will normally quote a flat rate to complete the repair.
What types of customers have you worked with?
Securing wireless routers with maximum security Eliminating Viruses, Spyware, or other Malware from a computer. Setting up new computers. Installing hardware and/or software. Providing training on hardware and/or software.
What advice would you give a customer looking to hire a provider in your area of work?
Please check as many references and reviews of current customers as you can before selecting a provider. Make sure that the technician providing you service has some type of computer repair credential.

Lightning PC Services

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