It’s free with no obligation to hire
Hired 41 times
9 years in business
(Mountain Time Zone - Arizona)
Mon - Sat
8:00 a.m. to 7:00 p.m.
Photos and Videos
Computer not turning on,
Cracked or damaged screen,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
Ken was so easy to work with. He came directly to our house to pick up and drop off the laptop. He was very professional and explained everything to us as well as keeping us informed on what was going on. You are definitely getting your money's worth plus some! I will definitely recommend him to anyone I know needing computer repairs and will use him again if I am ever in need of help again!Feb 24, 2014Verified
If I could give Ken 10 stars, I would! My router died suddenly late last night, leaving me unable to print out something I needed for a 2 pm appointment today. He came to my rescue this morning, installing a new router, cleaning up old computer messes and reinstalling my printer. Everything is working perfectly, his fee was very reasonable, and I am all set for my appointment. Thanks Ken!Jan 4, 2019Verified
When you think of computer problems, think of KEN STAPLEY to fix those problems.May 17, 2016Verified
I'd give him 10 stars if i could! Revived my very sick computer and made like new!!! Even better!!!! I highly recommend his services!!Mar 21, 2015Verified
Ken was very knowledgeable about what he was doing got my computer fix and back to me in no time at all, and the price was very great, fitted my budget as a college student.Sep 15, 2014Verified
- What should the customer know about your pricing (e.g., discounts, fees)?I work out of my home, so I have no overhead to pass on to my customers. That allows me to charge the very lowest prices.
- What is your typical process for working with a new customer?I typically come out and meet the new customers. Then I look at whatever their issues may be, in the network environment the computer is normally working in. For that reason, I prefer to work on site. Often times the issue is not with the computer itself, but the network environment it is used in. My degree is in network administration. I understand the key role the network plays in computer performance, and you can't see that by having the customers bring their computers to the shop.
- What education and/or training do you have that relates to your work?I have an AAS degree in Networking Systems Administration: Cisco/Windows Server. I am also a CompTIA-certified A+ computer technician, Cisco certified CCNA technician, and Microsoft Certified Professional with years of experience.