From my first phone contact I was comfortable about hiring this company. I appreciated that they were not pushy about getting me into a contract. They were able to schedule me promptly, The technician showed up on time, asked me about what pests I was seeing and where, tolerated my barking dog, and did everything that he told me he was going to do. He asked my permission before applying a powder around outside because I have a dog, One of the principal reasons that I chose this business is because they advertised that they use pesticides that are kid and pet friendly, that was very important to me. After the technician finished he gave me paperwork explaining exactly what chemicals he had used and which bugs were targeted. Within an hour of the time that the technician left I started seeing dead bugs!! They are coming back in two weeks to spot treat for ants in my yard and I am sure I'll have a very positive experience again. I definitely recommend this pest control service to anyone that wants prompt results, thorough explanations, and very importantly safety for their kids and/or pets.