FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the amount of knowledge we have in the industry, we may not always be the cheapest option, but we will have superior installations and customer satisfaction. We do jobs once, not twice! Many of our installations are after another company or unlicensed "pro" has come out and not been able to complete the job correctly.
- What is your typical process for working with a new customer?
I will require a phone call to confirm a date and time with the customer if you set an appointment, we must speak with you before coming to confirm the job.
- What education and/or training do you have that relates to your work?
I have passed all required state testing and have been working hands on myself in the field for over 10 years as well as hiring and training others. All technicians have also been registered as (Alarm Agents) with the Arizona Board of Technical Registration. This is extremely important and should be renewed every 2 years so make sure to ask to see ID before coming into the home. We are also licensed, bonded, and insured!