Desert IT

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Introduction: I am Alexandru Roman, and I am the owner and operator of Desert IT Services. My mission is to provide high quality services at reasonable prices.

Overview

Hired 33 times

Background checked

1 employee

4 years in business

Payment methods

This pro accepts payments via Cash, Check, and Zelle.

Specialties

Features wanted

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Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

25 reviews

5

100%

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Read reviews that mention:

Dylan B.

Jan 7, 2022

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Hired on Thumbtack

Alex was friendly and professional. He worked quickly and did an excellent job. I would definitely recommend Alex for your home IT project.

Details: PC • Desktop • Slow computer performance • At the pro’s location

Computer Repair

Jeff s.

Dec 22, 2021

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Hired on Thumbtack

Alex was great. He called and said he would be available earlier which worked our great. He conducted a test of our network and showed me where the dead spots were in the house and outside. He suggested a product, which was one that was recommended by other network individuals. He installed quickly and set up all my devices and tested. I have never had that quick of upload/ download speed through out my entire house. Will use him for all my iT problems.

Details: Personal (Home) • Network setup and installation • Router • My home, venue, etc.

Network Support Services

Jeffrey L.

Dec 4, 2021

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Hired on Thumbtack

I found Alex with Desert IT on Thumbtack. I contacted two contractors to assist with fixing my home Wifi network and setting up a new mesh Wifi system. In addition, I have over 40 devices connected in my 4 story townhouse which needed to be moved to the new network. Alex was very prompt in getting back to me, first on the app, then on the telephone. The communication was timely and excellent. He arrived in a timely fashion, is extremely friendly, knowledgeable and professional. He didn’t make me feel like an idiot for not knowing how some basic internet/Wifi/app functions worked! And he gave me great advice and direction on upgrading to fiber. If you have a small or large project, I highly recommend Desert IT. Call them first, you’ll be glad you did!

Details: Personal (Home) • Technology support • Network setup and installation • Router • My home, venue, etc. • Remotely (phone or internet)

Network Support Services

Marian S.

Nov 30, 2021

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Hired on Thumbtack

Alex is extremely knowledgeable and professional. He patiently worked on my desktop to resolve all my issues. He came to my home and even though the job took a lot longer than expected, he didn’t increase his quote. I highly recommend his services. 👏🏻👏🏻👏🏻

Details: PC • Desktop • Slow computer performance • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Mike B.

Dec 23, 2021

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Hired on Thumbtack

Alex is very kind hearted, sincere and knowledgeable. He identified several issues and remedied them in an efficient and proficient manner, though due to the severity of issues with the onboard hard drive, had to take the desktop CPU to his Shop. He persisted and successfully salvaged our important data. We are satisfied with the result and would recommend and utilize Alex's services in the future.

Details: PC • Desktop • Clicking or grinding noise from hard drive • My home, venue, etc.

Computer Repair

Credentials

Background Check

Alexandru Roman

Desert IT

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