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Washer / dryer,
Oven / stove
Called for an estimate to have my dryer repaired. I guessed the belt had broken because the motor still ran but the drum wouldn't spin. Jeff requested the model number and arrived with a replacement belt. The job was done in less then 20 minutes. Fast, efficient and professional. Recommend him for future repairs.Jul 25, 2019
Appliance Repair or Maintenance
We were very happy with hiring them and will use their services again.Jun 25, 2019Verified
Jake was hesitant about the work as I needed a heavy ceiling fan installed in a twenty foot ceiling so I hired a different companyMar 31, 2020VerifiedServiz - Phoenix's reply
Laura, We’re so sorry this happened to you. I am investigating the issue now, and will make this right for you. Do you still need help with your project or has that been resolved? Sincerely, Yoali Communications Support
Electrical and Wiring Repair
Serviz sent an electrician out last Monday and provided me a quote. After accepting, they scheduled another appointment today to start the project. After being an hour and a half late, I called in and asked where the electrician is and they were trying to send someone else out to redo the whole quote from scratch again. Now I’m frustrated because not only are they late, they want to give me a new quote. Very unprofessional and do not recommend.Mar 5, 2020Verified
They called and canceled on me 2 times both times saying they didn’t have workers available Friday and then Saturday they told me that the trucks were in the shop . Then wanted to reschedule , but waited until the time got closer for them to show up . I’m disappointed and not very happy . One time is fine but when you keep canceling on someone it gets up setting . Don’t waste your time , wasted 3 days on them .Jul 1, 2019Verified
- What should the customer know about your pricing (e.g., discounts, fees)?All of our pricing is clearly spelled out on our website. Please click the website on our profile for all of our information! There are no gimmicks or hidden fees. You know exactly what we charge before you even book.
- What is your typical process for working with a new customer?Our digital experience is full service. Customers can complete all of the following through our site: Book an appointment online Get real time notifications (email and/or text) Alerts when your pro is en route Digital estimates Digital invoices We are also available to answer any questions you have with a knowledge and helpful customer service rep. Call us at the number in our profile and we will quickly answer any questions you may have!
- What education and/or training do you have that relates to your work?All of our pros are experts in their field with an average of 15 years of experience. We require licenses for many of our services, and have extensive home repair and maintenance knowledge within our customer service department. If you are talking to one of our pros or one of our customer service agents, you can rest assure that we provide the best answers.