It's been 7 months since my photo shoot with Jeff, and since then I've debated on even writing a review on his service because I didn't believe it would make a difference. He made it clear that he was uninterested in correcting his errors, which cost me $400, without half of that being paid for a reshoot. Absolutely not.
Meeting Jeff initially was a pleasure. His studio was in a convenient location, and he seemed to understand my vision for my very first shoot for the launching of my online boutique. When I asked to see some of his previous work, it was a bit concerning that there were little to no fashion shoots in his portfolio. The shots I saw were mostly taken outside; nature shots, weddings and such. As skilled as he came across I assumed that if fashion shoots were not his forte he would have made that clear. That's what I get for assuming.
I showed Jeff samples of the pieces (clothing) needed to be shot, advised him that I wanted a white background, and also informed him that my model was African American. All the information needed for a successful shoot. The actual shoot was not the issue, although I was a bit concerned that my model was more his focus than the actual clothing. The work I received was horrific and literally brought me to tears.
He sent me a disk with over 100 shots and told me to choose the shots I wanted edited. I was only able to use about 6. Jeff's focus was clearly not the clothing, yet again my model and the pair of Louboutin pumps she wore during the shoot. He literally took shots from the ground to photograph the red bottoms which were not the focus of my site or my brand. The photo's were extremely dark and also included the wood flooring of his studio. According to Jeff, however, I was supposed to had made it clear that I wanted my model to stand on the back drop as that was something that would have cost extra because the back drop would have had to be replaced.
During the shoot he would randomly show me his camera with different shots that were dark but I thought that would all be fixed during the editing process. Once he finally sent me the edited shots I called him because I thought he may have sent me the same shots. He then confirmed that I was looking at the edited photo's. I wish there was a way I could upload a sample as there aren't enough words to describe the amateur, extremely unprofessional work I paid for.
After going back and forth via both email and telephone, Jeff eventually edited out the flooring leaving my model with almost no feet and missing pieces of her legs. Not to mention the fact the money I paid for hair and makeup was a complete waste as the colorful details of the makeup were not shown nor the green coloring of my hair that was photographed in photos that were taken of myself for the "about us" page.
Jeffs on consolation was that it wouldn't happen in the future and that he would be willing to reshoot for $200. As a single mother with two children trying to launch a business there was no way I could afford that. Ultimately I ended up editing the photos the best I could using an ammeter program on my Macbook to at least make them visible. My group of supporters, friends, family, and followers all agreed that the work I was so excited about revealing turned out to be a complete joke. Thanks to Jeff the launching of my site was a complete catastrophe that I am still trying to recover from. I recommend he stick to 1 year old's birthday parties and photo's of the sunset going forward.
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