FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our first concerns is always quality and safety. We can adjust to any budget by offering options for the repair or specific job and explaining specifically what to expect.
- What is your typical process for working with a new customer?
1. LISTEN to the customer 2. offer options to meet the budget and address the issue 3. Review the job and billing to be certain we have delivered value 4. Always respond quickly with any required follow up.
- What education and/or training do you have that relates to your work?
We are registered contractors in Arizona. We have served as technicians, owners, door specialists in both residential and commercial positions at national companies for many years. We are authorized dealers for all of the major manufacturers. The staff has directly or indirectly been involved in tens of thousands of garage door jobs and received training from all major industry suppliers.