What should the customer know about your pricing (e.g., discounts, fees)?
All pricing is custom due to the window size and nature of the repair. Onsite inspection of the job is the most accurate way for us to provide an estimate.
What is your typical process for working with a new customer?
We first provide a quote over the phone for window repair or replacement, glass shower doors, household glass, sliding glass doors, custom glass and commercial glass.
What education and/or training do you have that relates to your work?
Our team of installation technicians have extensive construction background and have both on the job training and in-shop certification by our company.
How did you get started doing this type of work?
Our family has been in the construction industry for over 25 years and we started specializing in window repair and replacement in the Phoenix area for over 10 years.
What types of customers have you worked with?
Residential and commercial property owners, real estate agents and property management companies.
What advice would you give a customer looking to hire a provider in your area of work?
Ask for an upfront quote and details on what the service includes. Often window contractors in Phoenix will charge trip fees or labor charges on top of the window cost. Our price quotes include all materials, glass and installation.