My focus is customer satisfaction and building a relationship of trust and partnership when I come to work in someone’s home. Quality and cleanliness are a huge attribute to the company, and I make sure I treat customers’ homes like it’s my folk’s home or my own. I don’t cut corners, and I make sure everything I do is done right. I strive to leave you happy and feeling more comfortable in your living space and leave knowing that I made someone’s life better.
Overview
Hired 4 times
Background checked
1 employee
2 years in business
Business hours
Sun8:00 am - 4:00 pmMon8:00 am - 6:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Venmo.
Services offered
Appliance type
Washer / dryer
Refrigerator
Oven / stove
Dishwasher
Power source
Other power sources
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism.
Exceptional 5.0
6 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
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Read reviews that mention:
Matthew C.
Jul 10, 2024
•
From Google
Tristan came over to do a few small jobs and did great work. He installed a couple shelves in my kitchen and repaired the dry wall in some much needed areas. I will be calling Valley Repair again when I renovate my basement.
Valley Repairs and Renovations's reply
Looking forward to the next projects! Thank you for your kind feedback!
I had a hot water heater leak that damaged the dry wall and carpet in my finished basemen. Tristan was able help pull back the carpet, repair and paint the damaged wall.
Paul H.
Jul 10, 2024
•
From Google
Valley Repairs and Renovation blew my mind. They we're on time every day, easy to talk with . They let me know what they we're going to do on a daily basis. Clean and respective of my house. Highly recommend this company for any work you may need done big or small. Great workmanship.
Valley Repairs and Renovations's reply
Glad I'm your go to guy and I appreciate the great feedback. All those things are what make this company what it is!
colin C.
Jul 24, 2024
•
From Google
Tristan, owner of Valley Repairs and Renovations, is a well mannered professional in his field. As a friend of mine I can truly say he has a great work ethic and provides excellent service to his customers. If youre in need of home renovations I would recommend giving him a call.
Credentials
Background Check
Tristan Hoefler
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Charge by the hour so there's no confusion when the bill is made. $125 for the first hour and additional hours are $100 per hour. I only charge 25% mark-up on materials purchased by VR&R (compared to other companies 50%-100% mark-up) and I discuss the material price with the client and the added cost before purchasing materials.
What is your typical process for working with a new customer?
Client and I will first discuss the project and better understand the works then I can come up with an estimate on how long the job will take. I get the confirmation from the client and put them in the schedule. I'm at max 2 weeks booked out. I complete the service call and send the customer an invoice before I leave the jobsite and collect payment. I typically check in with past customers and ask how they are enjoying the work that I performed.
What education and/or training do you have that relates to your work?
I have close to 15 years of experience in this field working for professionals over the years