Nikki's cleaning service's
Hired 7 times
2 employees
11 years in business
About
Nikki’s House Cleaning provides thorough deep-cleaning services, including steam mopping, vacuuming, and complete home organization—giving you a fresh, stress-free space.
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Cash, Credit card, and Square cash app.
Services offered
Cleaning type
Standard cleaning
Deep cleaning
Move out cleaning
Vacation rental cleaning
Extra services
Interior window cleaning
Fridge cleaning
Oven cleaning
Laundry
Pets
Houses with pets
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, value, and professionalism.
3.0
2 reviews
5
50%
4
0%
3
0%
2
0%
1
50%
Makecia g.
5 days ago
Hired on Thumbtack
No call, no show. I received a text an hour before saying her car broke down and she canceled. No attempt to make a new appointment. Extremely unprofessional. I do not recommend.
Details: 4 bedrooms • 3 bathrooms • Move out cleaning • Fridge cleaning • Oven cleaning • Interior cabinet cleaning • No pets in home • Just once
Nikki's cleaning service's's reply
Hi Makecia,
Thank you for sharing your experience. I truly want to start by saying how sorry I am for the frustration and inconvenience you went through. That was never my intention, and I understand how disappointing it is when plans don’t go as expected.
Unfortunately, my partner and I experienced an unexpected car breakdown just as we were getting ready to start the day. I know that doesn’t change the impact it had on you, but I wanted to be transparent about what happened. Because I value your time and business, I did my best to make it right by offering you a discount, a complimentary carpet cleaning, and an additional day to reschedule so you wouldn’t lose your appointment.
I genuinely care about the people I serve, and it truly hurts me to know that this experience fell short for you. Your feedback is important to me, and I will use it to continue improving how I communicate and handle unexpected situations in the future.
Thank you again for sharing your thoughts, and I wish you nothing but the best.
Warm regards,
nikkis cleaning services
House Cleaning